Well water SMS

Well water results.
A text that
reaches you.

Adverse results and clear next steps,
usually within 24 hours of availability.

A modern phone displaying a well-water result notification splashes into water.
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Well water SMS

Well water testing rates are low

Testing volume appears to be trending down.

Well water SMS

Risk and weather are connected

Climate change could increase contamination rates due to increased temperatures and rain

Adverse results
20152026
Well water SMS

How can a digital path
help residents act on results?

Well water SMS

One daily data foundation.
Two ways to serve residents.

Built on Public Health Ontario’s laboratory service and result data.

Follow a well water result to the phone

Well water SMS

Results from the 10-week pilot.

Notification delivery
199

adverse results eligible
for notification

86%

Successfully notified by text

8%

Landline numbers

Reaching these clients with robocalls is the next phase.

6%

Invalid numbers

Well water SMS

Resident feedback and annual cost.

~$54 / year

Approximate annual notification cost

Estimated cost to WDGPH to send an SMS notification for every water sample result it receives.